Introduction

E-Government is one of the major initiatives under the present IT policy and Action Plan. To pursue this initiative, the Government of Pakistan is undertaking a large number of projects in different areas. One of the main objectives of the IT Action Plan is to deliver public services efficiently and effectively with out any delays. IT is the key technology that will be used to deliver these and more services. IT as a vehicle of automation is to be used to transform the quality of services to the public.

The Department of ST&IT Govt: of NWFP has taken the initiative to present government operations online to make them more efficient and less time consuming.

Though the project would involve some one time financial investment, but it would prove much more economical method of transmitting information and data to the general public. A computer server room will be established in IT Directorate Peshawar. The physical infrastructure being developed by the NWFP Government as below will be supportive of this initiative; it will integrate in the overall framework of I.T. development and augment the functionality to an optimum level:

The Information Technology Directorate will set up its own server room for hosting emails and information for the Government Departments in NWFP. It tends to provide web hosting facility to all the Government websites. This server room will act as a hub for all the Government Departments to carry on their business.

Provide the Government Departments the facility to make their presence online without paying any charges.

Introduce the email facility for the official correspondence between the departments.

Provide the free access to the Government institutes and university students for real time online application testing and to provide them a facility for customizable setup regarding the need of the application.

Offer the students internships in the server room in order to offer them practical hands on experience.

The e-mail addresses for the officers/officials have been created and tested accordingly and the same have been forwarded to ST&IT Department for onward dissemination to the concerned departments.A website has been launched and is being updated regularly.

The email addresses for Government officials of Governor Secretariat, Governor House, Chief Minister’s Secretariat, Chief Minister’s House, Ministers, MPA’s and Civil Secretariat had been created. Training of all Government Departments (Secretariat Level) and Private Secretaries to the Provincial Ministers on Email addresses had been completed.